Stay up to date with all the latest news about an event you are broadcasting
If you are a broadcaster receiving content from us for your TV channel, radio station or online platform, you will no doubt want to be kept informed about any changes to the schedule, cancellations or important changes related to the content – as soon as they are announced.
You may feel that you already receive more than enough e-mails and your inbox is flooded with messages, offers, alerts and invitations. But missing an important update can have serious consequences. You might miss an update about the accreditation procedure, for example, and your team on-site might suddenly have problems accessing a venue. Or you may have missed the fact that the event schedule has changed, which means that your schedule has not been updated and your audience is in the dark.
What are Event Updates?
Our team of producers looks after each event we coordinate and works closely with the organisers and our technical teams to spot anything important which affects broadcasters. They consolidate information, add necessary documents or links, and distribute it to interested broadcasters in the form of Event Updates.
How are Event Updates distributed?
We currently distribute Event Updates by:
- publishing them on Eurovision.net
- sending them by e-mail to anyone who is following the event
How can I receive Event Updates by e-mail?
If you are interested in an event and wish to receive all updates in your inbox as soon as they are published, then you need to follow the event.
To follow an event, go to event page and click on the star in the top right-hand corner of the event card – see below.
Or you can follow events by clicking on the star at the top right-hand corner directly from the events list:
You will see a pop-up window asking you to confirm that you want to follow the event.
If you wish to proceed with your choice, please click the red "Follow" button.
Congratulations! You are now following the event!
Where are Event Updates displayed?
Event Updates are found on the corresponding event page, in an “Updates” tab:
Important: The Updates and Documents tabs are only visible when you are logged in. To make sure you are not missing anything, always check that you are logged in. If you are logged in, then “Signed in” is displayed at the top right of the navigation bar on the site.
The Updates and Documents tabs will not show if there is no content in these sections. If you are logged in and don’t see them displayed for an event you are following, that means that no documents or updates have been published yet.
You can see below an example of an Update. Each individual Update can be opened as a separate page that contains more information and links.
How many Updates are sent per event?
The number of Updates issued per event depends on the size, duration and complexity of the event. In general, a large event will generate more Updates than a smaller one, unless there are last-minute changes or new information that we need to share with you. Some of our Updates may include information you already received from the event organiser or through other channels. We include any information that we deem important in an Update to make sure that all our customers are aware of it and so that the event page is up to date with the latest information for broadcasters.
How can I see which events I’m following?
You can see which events you are already following by the colour of the star icon. It will be red for all the events you are currently following:
How do I unfollow an event?
You can unfollow events at any time by clicking on the red star icon on the events list or event card.
You will see a pop-up window asking you to confirm:
Once you confirm by clicking on "Unfollow", you will no longer be following the event. Another way to manage the events you are following is to go to the My Events section under My Eurovision, where you can see all the events you are currently following. You can click on the star icons and unfollow the events you are no longer interested in.