Please note that the company registration process includes a credit check of the company and can take from one to three weeks to complete. If you need Eurovision services before your company registration is confirmed, we can provide services with advance payment. In this case, you will need to contact marketing@eurovision.net and arrange a pro-forma invoice at least 48 hours before your transmission.

The operational code (ops code) is Eurovision's identification for your organization.

The ops code can be four letters or more with the first two letters indicating the country (GB Great Britain, ES Spain, FR France, IT Italy etc.). The rest of the letters identify the broadcaster (ie GB BBC, IT RAI). When the ops code you have chosen does not match with the domain of your email address, the registration is automatically rejected or blocked.

To create a login and password for Eurovision.net, please register by completing the user registration form which is available in various ways. 

From www.eurovision.net.

Click on ABOUT US and USER REGISTRATION or HELP and USER REGISTRATION.

From www.eurovision.net, you can additionally click on LOGIN button on the right side which will take you to the login window.  Then choose NEW USER.

Then choose NEW USER

Try retrieving your login and password by clicking here.

• you may have chosen the wrong ops code
• you may have misspelled your email address.
  In this case, please contact us so we can correct your registration and continue the process by sending the confirmation email to the right address

Eurovision.net does not assign users a login and password. Each user creates his or her own login and password during the registration process. If you filled in the registration form and gave us your name, email and company, we will send you an email which will take you to another form which asks a few more questions and helps you create your own login and password.

Please note that each registration represents an account with booking privileges. Therefore, accounts should not be shared and passwords should be secure and not easy to guess.

Password guidelines:

• Your password must be at least 8 characters long.
• Your password must not contain your first name, last name, login, or opscode (company code).
• Your password must contain upper and lower case letters as well as numbers.
  (for example, MM is upper case and mm is lower case)

You can always retrieve your password yourself at the www.eurovision.net website, even without sending us an email.

You can click on "Login" then "Forgot password?".

Or you can go to the www.eurovision.net home page and click on the ‘HELP’ section. From the drop down menu choose ‘Password Retrieval’.

Or you can also click here.

• Click here to retrieve your login and password to be sure you are using the correct ones


• refresh the page before you begin by clicking on the refresh button on your browser or by opening a new page,


• enter your login and password carefully, noting the possible replacement of letters for numbers (i.e., o for 0 or the number 1 for the letter l etc).

The Eurovision Song Contest web site is www.eurovision.tv and not this web site, www.eurovision.net. The names are similar but the Song Contest web site’s name ends with tv.

The Eurovision Song Contest is not shown or streamed on www.eurovision.net. We do help broadcasters professionally cover the Eurovision Song Contest with tools on our web site. But if you are a member of the public interested in the Eurovision Song contest or any other Eurovision entertainment program, you really want to visit www.eurovision.tv

www.eurovision.net is designed to provide information and facilities to professionals in the broadcast industry. Only persons working for broadcasters can register for this site with their official company emails.

The EUROVISION Song Contest web site is www.eurovision.tv

The EUROVISION Song Contest web site is www.eurovision.tv

The ORIGIN SERVICE is where your transmission is coming from (the name of the company and city where the signal or material is originates).

For One-Stop Shop bookings, the ORIGIN SERVICE is required to be one of our OSS partners;

For Unilateral bookings, the origin would be the company where you booked your playout or studio;

For Special Events the ORIGIN FEEDPOINT is the Eurovision news operation location. Special event origins will automatically appear (usually ZZEBU CITY) when the event is chosen using the online Special Events booking tool.

The Special Events booking tool can be reached from Transmission Services or from the News & Events list by clicking the BOOK button directly to the right of the Special Event for which you would like to book a transmission.

 

For Unilaterals, One-Stop Shop and Space Segment bookings you can filter ORIGIN SERVICES by country by clicking on the small arrow at the far right. If you select FRANCE, for example, the ORIGIN SERVICE list will then only show origins in France.

 

The ORIGIN CITY (for Unilateral and Space Segment only) is the name of the city where the signal first begins (ie where your correspondent or guest is physically for a live or where the tape is being fed).

Unless you have specific audio and video specifications, the settings which come up automatically are those that are most frequently used. You can also set your default settings in MY PREFERENCES found in MY Eurovision at MY PROFILE.

Bit Rates refer to the quality of your transmission. Currently, most transmissions are done in 11 Mbit/s SD, but a certain number of transmissions require higher bitrates, including HD. Please note that the Bit Rate chosen determines the transmission rate card.

If you want to make additional bookings from the same origin, for the same product (UNI, OSS, Special Events, Space Segment), please click on "Make additional bookings for the same origin" which is at the bottom of the SUBMISSION tab

Then, the "+" sign opens separate date and time fields where you can enter the additional booking.

 

Please note that your additional bookings will have the same parameters and products (live, tape format) as the main request. The rate indicated in the booking application refers only to your main booking request.

A synopsis is the name for a Eurovision transmission technical confirmation. The word ‘synopsis’ itself is defined as a brief statement giving a general view of some subject. For Eurovision, a synopsis is the general view of a transmission. The synopsis includes the reference number, date, time, origin, destination, technical details (routing on satellite and/or fiber as well as tech parameters) and Eurovision contacts.

When a transmission is requested, it is entered in our system, planned and then a synopsis is issued to all parties concerned (origin, destination, turnaround points). Depending on various factors such as transmission complexity (involving various fibers and satellites), availability of resources, rights etc, a transmission can be planned quickly or take several days or even weeks... for example transmissions related to sports events where schedules are not yet finalized and resources are being allocated by Eurovision, the Programme Department and the host broadcaster.

After a transmission is completely planned and the synopsis is issued, then the synopsis becomes available. Either it is sent to the official technical entity (like a master control) of your company or the person who was designated as the receiver of these confirmations when your account was opened with Eurovision.

While the official confirmation is emailed, you can also see transmissions for your company on our web site, www.eurovision.net. Everyone in your company that registers with the same official company email has the same access to the transmission information. No more waiting for emails is necessary since the synopsis appears on the web site as soon as the Planner clicks send.

As a Eurovision.net registered user, you can see all your transmissions on MY Eurovision, MY TRANSMISSIONS after you log in.

By clicking on TRANSMISSION SERVICES and then One-Stop Shop (the menu item on the left of the screen) you can find our list of worldwide One-Stop Shop (also called OSS) partners. They are listed as a worldwide group here and also broken down on individual pages into regions -Asia-Pacific, Europe, North America, Latin America, Middle East, Russia and the CIS. 

If you already know which city and partner you would like to book, click on the black icon One-Stop Shop to go to the booking page directly.

With any One-Stop Shop request(s), Eurovision is your single poin of contact for circuits and facilities.  Eurovision books your playout/studio, provides you location details and IFB/contact numbers, provides support and monitors your transmission.  Once it's over, Eurovision sends you one invoice for the whole service.  This way, you do not have to speak to the provider(s), negotiate rates or verfiy connectivity.  We have done that for you and one booking through us does it all.

One-Stop Shop. This is an exclusive Eurovision service which provides the user with a single point of contact, Eurovision, for facilities and circuits. One-Stop Shop service provides worldwide broadcast solutions which combine Eurovision's global transmission capabilities with production options (stand-up positions, studios and playout facilities). One booking is sent to Eurovision and we arrange the standup position, studio and/or playout with our One Stop Shop partner, then plan transmission circuits on our network. You later get one invoice for the full service.

Unilateral services provides uplink and/or downlink facilities from/at Eurovision Members' premises (also called CNCTs), or Eurovision Gateways to the Eurovision global satellite network worldwide.  The unilateral service differs from OSS in that the onsite facilities (playout or standup etc) are not arranged by Eurovision. 

A space segment is the satellite space only.  If a client has an antenna, that means a transportable antenna like an sng or a fixed antenna at a location (ie a production company), a space segment can be booked and the price charged is only for the satellite space.  Antenna and uplink are not included.

Space segment differs from a unilateral in that the antenna or uplink cost and booking by Eurovision is not included.

Space segment differs from an OSS booking in that the facilities (ie production standup or playout) and the antenna to access the satellite are directly arranged and paid for by the client and NOT arranged or paid for by Eurovision.

Any Eurovision.net user can register to receive OSS ratecard updates.

1. Go to www.eurovision.net

2. Log in (top right corner)

3. Go to My Eurovision -> My Newsletters

4. Tick "Transmissions (UNI) and production facilities (OSS)" as shown on the picture below.

5. Click on Submit on the bottom of the page.

A Eurovision Special Event is a news (and/or sports) operation where Eurovision producers and editors determine sufficient need exists from members and clients to create, manage and operate facilities at a remote location.

Eurovision producers provide and manage on site services from production to transmission. Facilities can include workspace, editing, standup positions and tape playouts. In some ways, it is the same as an OSS except not from a fixed OSS partner location.

Usually, special events are created and managed at planned events such as summits or film festivals and elections as well as breaking news locations. Some past events include the Hungary toxic spill, Haiti earthquake, Iceland volcano, European Council Summits, Cannes, Venice and Berlin Film Festivals, US and UK elections and more.

The page with the list of all special events is under the NEWS & EVENTS menu. The Special Events main page lists all special events which Eurovision is currently running or plans to run, along with the start and end dates of each. 

 

You can do this various ways. Click on the NEWS & EVENTS main page and click the BOOK button to the right of event you want. 

 

You can also click on TRANSMISSION SERVICES and click on the black box icon SPECIAL EVENT.

Special Event

All the information for all Eurovision Special Events (including the rate card, operation location, IFB and coordination numbers) is on our website.

First, go to the page with a list of all special events under the NEWS & EVENTS menu here: http://www.eurovision.net/broadcast-services-production/ops/events.php.

Click on the name of the event (in blue) to see more details regarding each operation. 

 


Once you have clicked on the event, the bottom of the event page will have a link to our ratecard.

 

All the information for all Eurovision Special Events (including the rate card, operation location, IFB and coordination numbers) is on our website.

First, go to the page with a list of all special events under the NEWS & EVENTS menu here: http://www.eurovision.net/broadcast-services-production/ops/events.php

Click on the name of the event (in blue) to see more details regarding each operation.

 


Once you have clicked on the event name, the event page appears. The text box "Feed Points" will show either the exact address or instructions on how to find the Eurovision Special Event Feedpoint.

 

All the information for all Eurovision Special Events (including the rate card, operation location, IFB and coordination numbers) is on our website.

First, go to the page with a list of all Eurovision Special Events under the NEWS & EVENTS menu here: http://www.eurovision.net/broadcast-services-production/ops/events.php

Click on the name of the event to see more details regarding each operation.

 


After clicking on the event name, you will see a text box Coordination and IFB with those numbers. The numbers are posted as soon as they are available - sometimes before the event or as soon as possible.

Clients are asked to check this page prior to their confirmed services since locations and numbers can change. 

 

This happens when we have more than one standup position from a single location. It is very important that you dial the correct IFB number for your standup position; otherwise you may not be able to talk to your correspondent.

You can find the standup position number on the synopsis. In the first part of the synopsis, you should see your origin which should include a standup number. If it says STUP6 or STANDUP6, call IFB 6, and so on.

In the case of breaking news, Eurovision may be planning a special event but has not yet confirmed facilities. A quick email expressing interest including your possible live times to newsoperations@eurovision.net could help our producers determine interest in the case of events where interest is not immediately clear.

If it turns out a special event will not be created by Eurovision Special Events, please check the list of our One-Stop Shop and Unilateral origins as we may have a partner close by.

Should you cancel a booking, please let us know as soon as possible. The rules are as follows:

1. If cancellation occurs more than 48 hours prior to the scheduled shoot, no charge will be applied except any potential cost already incurred
2. If cancellation occurs between 48 and 24 hours prior to the scheduled shoot, 50% of the initial quote, in addition to any potential cost already incurred must be paid.
3. If cancellation occurs less than 24 hours prior to the scheduled shoot, 100% of the initial quoted price, including all costs already incurred must be paid.

All costs are detailed in the initial price quote you approved and signed There are no additional charges, unless you requested them prior to the shoot.

Payment is due as soon as the job is completed.

Yes, we will.

Eurovision will invoice you once you have confirmed receipt of your footage.

This service is carefully tailored to respond to the unpredictable nature of the circumstances. As such, we strive to be as flexible as possible. We will send you a new quote upon reviewing your changes. Some may affect the projected cost, in which case we will inform you immediately of any potential additional expenses. As for our cancellation policy, please review the guidelines below.  

We offer a 24/7 service: your request will be handled upon receipt through the platform. Our staff will contact you shortly thereafter to provide you with a quote.

Absolutely. Our priority is to make your experience on site as smooth as possible.

In order to ensure that all rights are transferred to you, we make our VJ (and any other member of the crew involved) sign release forms.

Yes, we can do the editing, write a script, record a voice-over, translate, add subtitles or any other requirements to meet your project’s needs. It could be either a pre-edit or a ready-to-publish piece.

Yes. You become the owner of the rushes. Depending on the weight of the footage, we could either transfer these to you via FTP, or send you a hard drive via DHL right after the shoot.

There is no brand on our equipment, but we can add your logo on the microphone if you wish. The end product will be such that it will appear as though your own crew shot the footage.

Absolutely. Our video journalists usually speak both English and the local language.

Yes. Our cameraman will contact your journalist in order to work together.

FTP or satellite via Eurovision network.

Eurovision and AFP services have jointly developed a platform allowing you to easily book your shooting anywhere in the world. We can deliver the content through the internet (FTP, etc.) or via our Eurovision network.

We can shoot either 1080i50 or 1080i60, progressive or interlaced, and we can compress any format (mp4, .mov, H264, etc.).

For news, we usually use XDCAM or P2 formats. However, if you prefer other formats (DSLR, etc.), we can provide those as well. 

The standard service involves  a one-man crew: a Video Journalist (VJ). However, upon request, we can provide additional video journalists, cameramen, producers, fixers, sound engineers and editors.

You can start by checking our map. Should you not find what you are looking for, don’t hesitate to contact us because our crews are constantly moving and, if there is a special event, there is a possibility that we may have extra staff in a place where they are not usually based.

Your transmissions. Your way.

My Eurovision lets you see your transmissions broken down into the types that will make it easier for you to find the right information.

Unilaterals, Multilaterals, One-Stop Shop and Space segments are broken down in sections. Once a synopsis is issued, it appears on the web site so you do not need to wait for your email confirmation.

A WorldFeed is a satellite transmission of rights-free content, available to any taker for editorial use.

WorldFeed is available to all Eurovision customers worldwide, not only for EBU/Eurovision members.

To access a WorldFeed details, you just need to be logged into eurovision.net.

If you don't have an account, you may get one here

WorldFeeds are free of charge. However, WorldFeed Chargeable involves costs for the taker. These are indicated by the chargeable icon:

You do not need to state participation for WorldFeed.

The only exception is WorldFeed Chargeable where there are costs involved. Cost may vary and are clearly stated when you try to access the synopsis.

In this case, to state participation you need to click on the "DETAIL" button and follow the instructions:

Click on the DETAIL button to see satellite details of each WorldFeed.

By clicking on the title of a WorldFeed you will access the dopesheet and shotlist.

WorldLink is a video on demand (VOD) platform for the broadcast industry. It hosts a large number of sports and news videos, available in broadcast and web quality for editorial use.

WorldLink is available to all television channels, websites and other media platforms worldwide, not only for EBU/Eurovision members.

Most WorldLink videos are rights-free, but some are restricted to Rights Holders.

Access to WorldLink is available to all employees of professional media companies.

To gain access to WorldLink simply register yourself using this registration form

Should you already have Eurovision.net login you can simply login to WorldLink platform by clicking on the link on the left side of the login window:

WorldLink is free of any charge.

Please contact us at worldfeed@eurovision.net  or call +41 22 717 2822.

A synopsis is the name for a Eurovision transmission technical confirmation. The word ‘synopsis’ itself is defined as a brief statement giving a general view of some subject. For Eurovision, a synopsis is the general and specific view of a transmission. The synopsis includes the reference number, date, time, origin, destination, technical details (routing on satellite and/or fiber as well as tech parameters) and EUROVISION contacts.